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Free Shipping in the United States

Shipping & Delivery

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Where are my products shipped from?
Customer Service Mar 28, 2016

We have warehouses in the United States, Canada, the United Kingdom, Spain and Hong Kong, so your product will be shipped from the warehouse closest to you....

Do you provide international shipping?
Customer Service Mar 28, 2016

Yes, we can ship to almost any country, to see which countries we ship to please refer to the table below....

How do I track my order?
Customer Service Mar 28, 2016

To track your package, sign in to your Account, and go to "My Orders" and review your order history. If your item has shipped, tracking information will be added to your order....

Why does my order still show as processing?
Customer Service Mar 28, 2016

If your order says "Processing", it is being prepared for shipping. If it says "Shipped", we've handed it off to a shipping carrier and you can view any available tracking information in your Account....

Can I ship to a different address than my billing address?
Customer Service Mar 28, 2016

Yes, you can and will have this option during checkout....

What are basic shipping costs?
Customer Service Mar 28, 2016

We offer Free Shipping on all orders with standard delivery worldwide....

How much is international shipping?
Customer Service Mar 28, 2016

Free, we offer worldwide shipping at no extra cost. Please note that shipping to some countries can take up to 2 weeks. For more information on international shipping please visit our shipping details page....

Will I pay sales tax or customs on my international order?
Customer Service Mar 28, 2016

Depending on your Country's customs policy, yes, you may be charged tax or customs on your package. If you are located in the following countries you will not be charged: Canada, the United States, Colombia, China, and the United Kingdom....

What if I cannot be there to accept my parcel upon delivery?
Customer Service Mar 28, 2016

If you are not around to accept your parcel, the carrier will leave a card with details as to where your parcel is. You can then contact them to arrange a mutually convenient time to re-deliver or alternatively arrange collection from a local post office....

How long does it take to receive my order?
Customer Service Mar 28, 2016

Karmin provides free shipping worldwide so no matter where you are in the world you can use some of the best hair tools. Once we have received your order your item will be shipped within 24 hours (excluding weekends). Once your item has been sent you will be able to login to your Account and trac......

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