Shipping and Returns
Karmin provides free shipping worldwide so no matter where you are in the world you can use some of the best hair tools. Once we have received your order your item will be shipped within 24 hours (excluding weekends). Once your item has been sent you will be able to login to your Account and track your order.
|Delivery Country||Estimated Delivery|
|Americas||United States*||2-3 business days|
|Hawaii||3-6 business days|
|Puerto Rico||3-6 business days|
|Canada||2-3 business days|
|Mexico||3-6 business days|
|Central America||3-6 business days|
|Colombia||2-3 business days|
|Venezuela||3-6 business days|
|Peru||3-6 business days|
|Chile||3-6 business days|
|Brazil||3-6 business days|
|Argentina||3-6 business days|
|Europe||United Kingdom||2-3 business days|
|Ireland||3-6 business days|
|Norway||3-6 business days|
|Sweden||3-6 business days|
|Finland||3-6 business days|
|Denmark||3-6 business days|
|Germany||3-6 business days|
|Poland||3-6 business days|
|Czech Republic||3-6 business days|
|France||3-6 business days|
|Italy||3-6 business days|
|Greece||3-6 business days|
|Portugal||3-6 business days|
|Spain||3-6 business days|
|Asia||Russia||3-6 business days|
|Turkey||3-6 business days|
|United Arab Emirates||3-6 business days|
|China||3-6 business days|
|Japan||3-6 business days|
|India||3-6 business days|
|Philippines||3-6 business days|
|Malaysia||3-6 business days|
|Singapore||3-6 business days|
|Oceania||Australia||3-6 business days|
|New Zealand||3-6 business days|
|Africa||South Africa||3-6 business days|
*Continental United States
All shipping and delivery times are an estimate. We do our best to get your order to you as quickly as possible, however in some cases shipping may take longer to due to customs and this is completely out of our control.
Karmin offers a 21 day money back guarantee so if your not satisfied with your new item in any way just send it back for a full refund. If you would like to return your item please email email@example.com with a copy of your receipt and we will provide you with a return address.
If I return my item under warranty will I be reimbursed for shipping costs?
Karmin does not cover the return shipping costs however, we will cover the cost to ship any replacement item.
Karmin uses the best available technology and each product is inspected before it's released but just in case all Karmin items come with a 3 year manufacturer's warranty. If you are having any problems with your Karmin product please contact us at firstname.lastname@example.org your receipt so we can help with a replacement.
We have warehouses in the United States, Canada, United Kingdom, Spain and Hong Kong so your product will be shipped from the warehouse closest to you.
Do you provide international shipping?
Yes, we can ship to almost any country, to see which countries we ship to please visit our shipping details page.
How do I track my order?
To track your package, sign in here, go to "My Account" and review your Order History. If your item has shipped, tracking information will be added to your account.
Why does my order still show as processing?
If your order says "Processing", it is being prepared for shipping. If it says "Shipped", we've handed it off to a shipping carrier and you can view any available tracking information in your account.
If you do not have an account with us, tracking information will be provided in your shipping confirmation email.
Can I ship to a different address than my billing address?
Yes, you can and will have this option during checkout.
What are basic shipping costs?
We offer Free Shipping on all orders with standard delivery worldwide.
How much is international shipping?
Free, We offer worldwide shipping at no extra cost. Please note that shipping to some countries can take up to 2 weeks. For more information on international shipping please visit our shipping details page.
Will I pay sales tax or customs on my international order?
Depending on your Country’s customs policy, yes, you may be charged tax or customs on your package. If you are located in the following countries you will not be charged: Canada, the United States, Colombia, China, and the United Kingdom.
What if I cannot be there to accept my parcel upon delivery?
If you are not around to accept your parcel, the carrier will leave a card with details as to where your parcel is. You can then contact them to arrange a mutually convenient time to re-deliver or alternatively arrange collection from a local post office.